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zorivaneqa

Privacy Policy

Effective Date: January 15, 2025

Introduction and Scope

zorivaneqa Financial Services ("zorivaneqa," "we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zorivaneqa.com, use our financial stability analysis services, or interact with us in any capacity.

This policy applies to all users of our services, including visitors to our website, registered users, and clients who engage with our financial analysis platform. We operate in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

We collect various types of information to provide and improve our financial stability analysis services. The information we collect falls into several categories:

Personal Information

  • Full name and contact details
  • Email addresses and phone numbers
  • Mailing and billing addresses
  • Date of birth and identification numbers
  • Employment information and income details

Financial Information

  • Bank account and credit card information
  • Investment portfolios and asset details
  • Credit scores and financial history
  • Income statements and tax information
  • Debt obligations and payment history

Technical Information

  • IP addresses and device identifiers
  • Browser type and operating system
  • Website usage patterns and preferences
  • Cookies and tracking technologies
  • Location data when permitted

How We Use Your Information

We use the information we collect for legitimate business purposes that directly relate to providing our financial stability analysis services. Our primary uses include conducting comprehensive financial assessments, generating personalized stability reports, and providing ongoing monitoring of your financial health indicators.

Service Delivery: We analyze your financial data to create detailed stability assessments, risk evaluations, and personalized recommendations for improving your financial position. This includes processing your income, expenses, assets, and liabilities to generate accurate financial health scores.

Additionally, we use your information to communicate with you about our services, send important updates regarding your financial analysis, and provide customer support. We may also use aggregated, non-personal data for research purposes to improve our analysis algorithms and develop new features that benefit our user community.

For marketing purposes, we may send you information about new services or features that align with your financial profile, but only with your explicit consent. You can opt out of marketing communications at any time through your account settings or by contacting us directly.

Information Sharing and Disclosure

zorivaneqa does not sell, trade, or rent your personal information to third parties. We only share your information in specific circumstances that are necessary for providing our services or as required by law.

We may share information with trusted service providers who assist us in operating our platform, such as cloud computing services, payment processors, and data security firms. These third parties are contractually obligated to maintain the confidentiality of your information and can only use it for the specific purposes we authorize.

In cases where we're legally required to disclose information, such as in response to court orders, government investigations, or regulatory compliance requirements, we will provide only the minimum information necessary to satisfy the legal obligation. We will attempt to notify you of such requests unless prohibited by law.

If zorivaneqa undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will provide notice and ensure that the receiving organization maintains equivalent privacy protections.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We are committed to honoring these rights and providing you with meaningful control over your data.

Your Rights Include:

Right to Access You can request copies of all personal information we hold about you, including details about how we've used and shared that information.
Right to Correction If you believe any information we have is inaccurate or incomplete, you can request corrections or updates to ensure accuracy.
Right to Deletion You can request deletion of your personal information, subject to legal and contractual retention requirements.
Right to Data Portability You can request your data in a structured, commonly used format to transfer to another service provider.
Right to Withdraw Consent Where we rely on consent for processing, you can withdraw that consent at any time, though this may affect our ability to provide certain services.
Right to Object You can object to certain types of processing, particularly for marketing purposes or where we rely on legitimate interests.

To exercise any of these rights, please contact our Privacy Officer using the information provided below. We will respond to your request within 30 days and may require verification of your identity to protect your information from unauthorized access.

Data Security and Protection

We implement comprehensive security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards designed to maintain the highest levels of data protection.

Technical measures include industry-standard encryption for data transmission and storage, secure server infrastructure with regular security updates, multi-factor authentication systems, and continuous monitoring for suspicious activities. We use bank-level security protocols and maintain compliance with Canadian financial services security standards.

Organizational measures include strict access controls limiting employee access to personal information on a need-to-know basis, regular security training for all staff members, comprehensive background checks for employees handling sensitive data, and regular security audits conducted by independent third parties.

Important: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We continuously evaluate and improve our security practices to maintain the highest possible protection levels for your information.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our retention periods vary depending on the type of information and the purpose for which it was collected.

Financial analysis data is typically retained for seven years following the completion of services, in accordance with Canadian financial record-keeping requirements. Account information and communication records are maintained for the duration of your relationship with us plus an additional three years for customer service and legal compliance purposes.

Technical data such as website logs and cookies are generally retained for shorter periods, typically 12-24 months, unless longer retention is required for security or fraud prevention purposes. Marketing consent records are maintained until you withdraw consent, plus an additional period to demonstrate compliance with privacy requirements.

When information reaches the end of its retention period, we securely delete or anonymize it using industry-standard data destruction methods. You may also request earlier deletion of your information, subject to our legal and contractual obligations.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze website performance, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

We use several types of cookies: essential cookies that are necessary for basic website functionality, performance cookies that help us understand how visitors use our site, functional cookies that remember your preferences and settings, and marketing cookies that help us deliver relevant advertisements and measure campaign effectiveness.

You can control cookie settings through your browser preferences, including the option to block or delete cookies. However, disabling certain cookies may impact your ability to use some features of our website. We provide detailed information about our cookie usage and allow you to customize your preferences through our cookie management tool.

International Data Transfers

While zorivaneqa primarily operates within Canada, some of our service providers may be located in other countries, including the United States. When we transfer personal information outside of Canada, we ensure that appropriate safeguards are in place to protect your information.

We only work with service providers that demonstrate adequate privacy protections and enter into contractual agreements that require them to maintain Canadian-equivalent privacy standards. For transfers to countries without adequate privacy laws, we implement additional safeguards such as standard contractual clauses and regular audits.

We will inform you if your personal information will be processed outside of Canada and provide details about the safeguards we've implemented to protect your information during international transfers.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will provide notice through our website, email notifications, or other appropriate channels.

Minor updates that don't materially affect your privacy rights may be implemented without prior notice, but we will update the effective date at the top of this policy. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

If changes significantly impact how we handle your personal information, we may seek your renewed consent where required by applicable privacy laws.

Privacy Contact Information

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact our Privacy Officer:

zorivaneqa Privacy Officer
1122 4 St SW, Calgary, AB T2R 1M1, Canada
Phone: +1 902 830 3232
Email: privacy@zorivaneqa.com

We will respond to privacy inquiries within 30 days and work diligently to resolve any concerns you may have about our privacy practices.

This Privacy Policy was last updated on January 15, 2025